Every Loftsails product carries a 2-year warranty against manufacturing defects, from the date of purchase.
Contact the shop where you bought it. They assess the defect and work with us when needed.
Claims are open to the original buyer. We reply by email within 2 business days.
Where the defect is and when you noticed it. We may ask for photos in our reply.
Thank you. We reply by email within 2 business days.